Implementing Quality Systems

Keep updated

The quality assurance business has sown seeds of confusion. The preoccupation with manuals, procedures and checklists has created a giant paper chase that obscures the real objective – product that is more consistent and reliable in its performance.

Business benefits from democratising the process. Quality is everyone’s responsibility – not just that of the quality manager. Keep procedures simple and understandable. Get everyone involved – even to the extent that the person undertaking the procedure writes the process description. Give the quality manager the role of enabler rather than enforcer.

Service outline

We all know the mantra that quality is a journey, not a destination. Commitment to continual improvement requires as much a change in attitudes as a revision of the paperwork. The potential rewards of embracing this process need to be appreciated by everyone.

HFZ are a team of management specialists able to bring a new perspective to issues that affect manufacturing businesses.

We are experienced practitioners bringing a winning attitude that will transform your projects.

Working to get the best out of people and build effective teams for: